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About Zscaler
Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler's purpose-built security platform puts a company's defenses and controls where the connections occur-the internet-so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.
Job Description:
We are looking for a Principal Technical Product Specialist - Workloads to join our team and have a direct impact on our Workload Communications portfolio. In this role, you will be the subject-matter-expert for customer and GTM efforts. You will also gather customer use case details and drive feature requirements, directly working with the product team to help drive product roadmap. You will help us meet the requirements of our rapidly growing customer base and be game changers in the security space. You must possess a blend of business and technical skills, have a big-picture vision, and the drive to make that vision a reality with extreme attention to detail.
Qualification
- Must have working knowledge and hands-on experience in network and workload-level security toinclude public cloud and on-premises data center environments.
- Must have deeper-level knowledge of architecture and essential services from AWS, Azure, and GCP.
- Must possess a blend of business and technical skills, have a big-picture vision, and the drive to make that vision a reality with extreme attention to detail.
- Present to customers as SME at all levels in the customer hierarchy, from technician to CIO. Lead and support customer demonstrations that showcase our unique value.
- Maintain bi-directional trusted advisor relationship with Product Management to drive customer feedback and future solution direction.
- Provide product updates and enhancement training for the varioussales teams in the region. Assist in the training of new Zscaler SEs in their designated region in installing customer presentations, and internally focused deal preparation activities.
- Provide design consultation and best practice guidance for rollout, implementation, and policy conversion during the 'pre-sales' process for strategic opportunities. Take ownership of advanced 'proof of concept' testing in strategic accounts either at the customer site or Zscaler lab facilities
Requirements
- Bachelor's degree in computer science, engineering or other technical fields
- 5 + years of experience in technical product management or technical marketing
- 8+ years of experience as a Sales Engineer, Consulting Engineer, SE specialist, or Solution Architect
- Strong ability to understand and define customer problems.
- Strong technical foundation in networking and security technologies.
- Must have a deep understanding of Proxy Architecture, Firewall, HTTP, DNS, SSL, Malware Detection, IPS, Advanced Threat Protection, and Segmentation.
- Must have hands-on experience building customer demos, testing, and validating customer use cases.
- Drive and validate industry-recognized third-party independent testing.
- Strong communication skills, verbal and written - must be able to communicate at a business and technical level with internal teams, customers, partners, and executives.
- Leadership, drive, passion, and charisma - the ability to persuade, sell ideas, and lead without authority.
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Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies,including thoserelatedtosecurity and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.