PURPOSE Renewal by Andersen is looking for accomplished, driven and motivated Lead Installers to help perfect our customer's experience in upgrading their homes. The Lead Installer is responsible for window and door installation of a single job site. Ensures customer satisfaction, pre arrival planning for materials and resources, confirms measurement of window and doors p

WHAT YOU'LL BE DOING THE ROLE Answer incoming phone calls from a phone queue schedule Service visits. Assess over the phone the service needs, anticipate and gather all information needed to accurately inform technicians of service detail. Follow up on customer calls including returning voicemails Schedule services with homeowners and RbA Service Technicians Quote parts a

WHAT YOU'LL BE DOING THE ROLE Make decisions based on job site evaluations for windows and doors that need service attention Understand correct installation process and proper functioning of windows and doors for evaluation Perform services on all windows and doors whether it be due to installation or manufacturing Perform assessments of window/door issues and potential i

Deliver feedback to team members on performance. Collaborate with other departments to improve overall customer service. Handle customer escalations. Review processes and recommend improvements. Be an ambassador of company culture and foster team cohesion. QUALIFICATIONS AND SKILLS Experience managing a team. Experience in operations, administrative, or logistical supervi

Responds to customer (homeowner)/delivery partner requests/inquiries. Processes complex orders/requests, with 100% accuracy from intake to filing. Ensures customer management system is updated appropriately. Clarifies, diagnoses, and resolves customer order issues. Schedules appointments with homeowners. Creates packets or other materials as required for sales fulfillment

At Andersen, we pride ourselves on our core values of Excellence, Integrity, Innovation, Partnership and being a leader in Corporate Citizenship. Headquartered in Bayport, Minn., Andersen Corporation is the largest window and door manufacturer in North America. Newsweek recognized Andersen as one of "2023 America's Greatest Workplaces." We're focused on bringing more ligh

We're focused on bringing more light into people's lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. By celebrating our differences and embracing a positive work life balance, we are recognized as a Yellow Ribbon company, one of Forbes Magazine's 2021 "America's Best Large Employers" and a "Best

We're focused on bringing more light into people's lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. By celebrating our differences and embracing a positive work life balance, we are recognized as a Yellow Ribbon company, one of Forbes Magazine's 2021 "America's Best Large Employers" and a "Best

JOIN OUR RETAIL AND EVENTS TEAM TODAY! GREAT BENEFITS PLAN Health insurance paid for by the employer. Dental insurance. Vision, long term disability, short term disability & life insurance Generous PTO accrual & company paid holidays! GREAT OPPORTUNITY FOR GROWTH Salary PLUS bonuses! Flexible schedule On going training & development Current office locations include Greens

We're focused on bringing more light into people's lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. By celebrating our differences and embracing a positive work life balance, we are recognized as a Yellow Ribbon company, one of Forbes Magazine's 2021 "America's Best Large Employers" and a "Best

WHAT YOU'LL BE DOING THE ROLE Data Entry Verifying accuracy of data and working reports Managing multiple shared mailboxes Front desk, maintaining a professional demeanor Office supply replenishing Communicating with all departments in our call center to determine needs Coordinate meetings and help with any projects as needed WHAT YOU'LL BRING THE PERSON Must have experie

WHAT YOU'LL BE DOING THE ROLE Take time to get to know homeowners Explain what will happen throughout the day Practice efficient demolition in order to minimally impact customers Provide Signature Service by working closely with the Lead Installer on each job site Preparation of window/doors and existing openings such as taping, caulking and cleaning Exterior/Interior fin

Andersen is looking for an accomplished, driven, and collaborative Project Leader on our Research, Development, and Innovation team to drive the next wave of new product development projects. Want to join our team? There has never been a more exciting time to be a Project Leader at Andersen.This project leader will be an integral part of the New Product Development Engine

WHAT YOU'LL BE DOING THE ROLE Take time to get to know homeowners Explain what will happen throughout the day Practice efficient demolition in order to minimally impact customers Provide Signature Service by working closely with the Lead Installer on each job site Preparation of window/doors and existing openings such as taping, caulking and cleaning Exterior/Interior fin

WHAT'S IN IT FOR YOU THE BENEFITS Fun and Exciting Work Culture Paid Training Work Life Balance Full Time and Part Time schedules Company van and driver provided; no vehicle required! Mentorship & growth opportunities 401K with 50% match up to 6% of your annual pay! Profit sharing after 1 year with the company! Tuition Reimbursement Paid Time Off and Volunteer time Medica