Inside Sales Manager I
Chandler, AZ 
Posted 1 day ago
Job Description
Job Overview:

The statements below reflect the general responsibilities and requirements of the identified position but may not describe all the work requirements that may be inherent in the job.

*Achieves quarterly and annual lead generation goals as outlined in sales incentive comp plan.

* Handles inbound client calls, qualifies leads and if appropriate grows client relationships at the appropriate levels.

* Collaborates effectively with Business Development Directors in business unit; brings potential opportunities to their attention.

* Effectively transfers accounts and client information to Business Development Directors.

* Manages annual expense budget and submits expense reports for reimbursement on approval timelines.

* Expands client requests upselling for business unit when possible.

* Provides weekly sales activity report to management.

* Develops client call cycle to achieve objectives and sales plan

* Provides general intelligence on key competitors.

* Sells the business unit's capabilities leveraging differentiation framework

* Recognizes and communicates sales opportunities for other business units.

* Establishes and manages customer expectations.

* Collaborates with companywide resources to achieve superior customer satisfaction.

* Organizes and hosts client visits if required.

* Uses SFDC to manage internal communication and document territory and client information as required for the business unit.

* Responsible for Opportunity Management and accurate pipeline forecasting.

* Maintains frequent email and phone contact with clients to grow and expand business relationships.

* Leverages Marketing, SMEs and Operations Staff to support client discussions and heighten clients' awareness of BU services.

* Evaluates quotations and provides input to ensure client and company requirements are met.

* Collaborates effectively with sales executives from other business units to bring potential opportunities to their attention.

* Leverage Social Selling techniques and tools to reach clients through digital channels sharing information including Covance services, web conferences, industry meetings, SME news, etc.

* Establishes, nurtures and grows client relationships at the appropriate levels



Bachelor's degree in life science or business field

Experience:Minimum Required:
  • Years of experience in the job discipline: 1-3 years
  • Years of experience in other professional roles: 2-4 years in CRO market - preferably sales or operations in related discipline
  • Other required work-related experiences

Covance is committed to diversity in the workplace and is an equal opportunity employer (Minority/Female/Individual with Disability/Veteran). Your confidentiality and privacy are important to us.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
1 to 3 years
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